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SIM Help

How do I place my new Pivotel SIM into my Satellite Phone?

The SIM Cards we provide have the option of ‘Standard SIM’ and ‘Micro SIM’. Most Pivotel handsets use the Standard SIM size. Please refer to the following diagram and instructions when first setting up your Satellite Phone.

  1. Note that the SIM Card format is Standard (you will also see this in your owner’s manual).
  2. Loosen Standard SIM which is the outer SIM. You will see this highlighted (purple outline) in the diagram below.
  3. Insert the SIM Card in your Satellite Phone, the SIM Card holder should be located under the battery (for further instructions consult your satellite phone owner’s manual).
  4. If you require further assistance please call Pivotel Customer Care on +1 865 379 8723.

sim instructions